F.A.Q.

FAQ

The questions we hear most.

Sourcing, lab reports, subscriptions, and how to take specific Morivot formulas. If you don't see your question, our team in Irvine reads every email — usually back to you within four business hours.

Products & ingredients

Specifics about the formulas we make and what's actually in the bottle.

What products does Morivot make?

Our line focuses on doctor-vetted botanicals and dietary actives. Current SKUs include:

  • Ashwagandha — adaptogen for stress & sleep
  • Berberine — metabolic & glycemic support
  • Mushroom Complex (Vegatot Mushroom) — broad-spectrum immunity blend
  • Milk Thistle — liver & detoxification support
  • Gymnema Sylvestre — glycemic balance & sweet-craving support
  • Wormwood — digestive & cleansing botanical
  • Tribulus — performance & vitality
  • Probiotics — multi-strain gut & immunity
  • Glucosamine Sulfate — joint & recovery
  • Capsicum (Cayenne) — circulation & metabolic
  • Magnesium — sleep, recovery, mineral foundation
  • Niacin / Niacinamide — cardiovascular & skin
  • Vitamin C — immunity & antioxidant

We also add new dietary and herbal formulas on a slow cadence — usually one or two SKUs per quarter, only when our medical board signs off.

How do I know which Morivot product is right for me?

Each product page lists the goal it's built for, the clinical dose, the studies the dose is based on, and any common stacks. If you'd rather talk it through with a person, email contact@morivot.com with your goal — our team will recommend a starter formula or a stack within four business hours.

If you're managing a medical condition or taking prescription medication, please consult your physician or pharmacist before adding any supplement.

Are your formulas vegan, gluten-free, or non-GMO?

Most of our line is vegan, gluten-free, and non-GMO — exact certifications are listed on each product page. Specifically:

  • All botanical SKUs (Ashwagandha, Berberine, Mushroom Complex, Milk Thistle, Gymnema, Wormwood, Tribulus, Cayenne) are vegan.
  • Probiotics, Magnesium, Niacin, Vitamin C, and Glucosamine are also vegan unless noted.
  • Glucosamine is sometimes shellfish-derived; we use a plant-fermented source — confirmed on the label.
What dose should I take? When should I take it?

Each bottle has dosing instructions specific to the formula (active dose, timing, with or without food). Some quick examples:

  • Magnesium — 1 capsule, 30 minutes before bed
  • Berberine — 1 capsule with each main meal (3× daily)
  • Ashwagandha — 1 capsule with breakfast or dinner
  • Probiotics — 1 capsule on an empty stomach in the morning

If your routine doesn't fit, our team can suggest alternatives — message us with your schedule.

Can I stack multiple Morivot products?

Yes — most of our formulas are designed to layer cleanly. A few common stacks:

  • Daily foundation — Vitamin C + Magnesium + Mushroom Complex
  • Metabolic — Berberine + Gymnema + Cayenne
  • Recovery / sleep — Magnesium + Ashwagandha + Glucosamine
  • Liver & cleansing — Milk Thistle + Wormwood + Probiotics

If you want a custom stack, our customer team can help you build one in a single email.

Orders & shipping

Rates, transit times, and how to handle the unexpected.

How long does shipping take?

Standard U.S. shipping arrives in 3–7 business days. Expedited (2 business days) and Overnight options are available at checkout. Same-day delivery is available in Orange County, California for orders placed before 11 AM Pacific. International orders to Canada, Mexico, the UK, the EU, Australia, and New Zealand take 4–10 business days via DHL Express.

Full breakdown on the Shipping page.

Do you ship internationally?

Yes — to Canada, Mexico, the United Kingdom, the European Union, Australia, and New Zealand. Rates are calculated at checkout (typically $19–39). The customer is responsible for any duties or import taxes assessed by the destination country, but we offer a Delivered Duty Paid option for the UK and EU at checkout if you'd rather pay them up front.

How are heat-sensitive products like Probiotics shipped in summer?

From May through September, our Probiotics, fish oil, and select botanicals ship with reusable cold packs, and we don't ship them on a Friday so they don't sit in transit over the weekend. If you're in a region experiencing extreme heat, our team may delay shipment by 1–3 days for safer transit conditions.

I haven't received my package — what do I do?

If the tracking shows delivered but you don't have it, wait 48 hours (USPS sometimes scans early) and check with neighbors or your building's mail area. If it's still missing after that, email contact@morivot.com within 14 days of the delivery scan with your order number — we'll either reship or refund.

Subscriptions

How Subscribe & Save works, and how to manage it.

How does Subscribe & Save work?

Pick a 30, 45, or 60-day cadence on any product page. We'll charge and ship on that schedule with 20% off and free U.S. shipping. You'll get a reminder email 3 days before each charge so you can adjust products, change cadence, or skip a delivery.

How do I pause, skip, or cancel a subscription?

From your account dashboard, at least 24 hours before the next scheduled charge. There are no cancellation fees and no minimum number of orders. If you can't access your account, email contact@morivot.com from the address on your order and we'll handle it.

Can I change products in my subscription?

Yes — swap products, add new ones, or remove items from your account dashboard. Changes apply to the next scheduled order if made at least 24 hours in advance.

Returns & refunds

Our 60-day money-back guarantee — including opened bottles.

What if a formula isn't right for me?

Send it back within 60 days of delivery for a full refund — even if the bottle is opened or partially used. No restocking fees. Email contact@morivot.com with your order number; we'll send a prepaid USPS return label within one business day.

Refunds are issued to your original payment method within 5–7 business days of us receiving the return.

The 60-day promise Empty bottles count. Opened bottles count. Subscription orders count. Send it back; we'll refund.
What if my package arrives damaged?

Email a photo to contact@morivot.com within 14 days. We'll ship a replacement at no charge — there's no need to send the original back.

Account & orders

Login issues, address changes, and order history.

Can I update my shipping address after placing an order?

If your order hasn't shipped yet, yes — email contact@morivot.com as soon as possible. Once a tracking number is generated, we may not be able to redirect, but we can intercept in transit through the carrier in some cases.

I forgot my password.

Use the "Forgot password" link on the login page — you'll receive a reset email within a minute or two. Check spam if it doesn't arrive. If you're still stuck, email contact@morivot.com.

Do you offer wholesale or clinician accounts?

Yes. Email contact@morivot.com with your business or credentials and we'll send our pricing sheet within two business days. We work with gyms, integrative-medicine clinics, naturopaths, and select retail partners.

Still have a question?

Our team in Irvine reads every email and answers most within four business hours.